IndiGo, India's largest airline, is working to stabilize its flight operations today, December 13, after a period of significant disruptions. While the airline reports operating over 2,050 flights and connecting all 138 destinations, several cancellations and delays are still affecting passengers at major airports across the country. Chennai, Goa, and Coimbatore airports have reported multiple flight cancellations on Saturday, impacting travelers. ### IndiGo Operations Show Stability IndiGo announced it expects to operate over 2,050 flights today, marking the second consecutive day the airline has crossed the 2,000-flight mark. The airline states it has maintained operational stability for five consecutive days. This suggests a return toward normalcy following widespread cancellations earlier in December. IndiGo also confirmed its on-time performance is now consistently normal by its own standards^[1][2][3]. However, passengers should remain vigilant for specific route impacts. Delhi Airport authorities reported that all flight operations are presently normal, despite low visibility procedures being in progress^[4][5]. This indicates that while weather conditions require specific protocols, they are not currently causing widespread cancellations at the capital's airport. ### Airport-Specific Cancellations Reported Despite the airline's broader claims of stabilization, several airports continue to experience IndiGo flight cancellations on December 13. At Chennai Airport, a total of 56 IndiGo flights were cancelled today. This figure includes 28 arrivals and 28 departures, significantly affecting travel plans for many passengers in the region^[4]. Airport officials advised travelers to check with their respective airlines for the latest updates^[4]. Coimbatore Airport also saw four IndiGo flights cancelled today, Saturday, December 13^[4][6]. These specific cancellations included flights on the Chennai-Coimbatore-Chennai, Bengaluru-Coimbatore-Bengaluru, and Hyderabad-Coimbatore-Hyderabad routes^[4]. Similarly, Chandigarh Airport reported three IndiGo flights cancelled on Saturday^[5]. Goa International Airport at Dabolim had seven IndiGo flights cancelled on December 13^[4]. IndiGo's official website also listed specific cancellations for December 13, including flight 6E 2568 from Hirasar to Ahmedabad and 6E 2590 from Varanasi to Hirasar^[7]. IndiGo acknowledged only two cancellations on Friday, December 12, attributing them to technical issues. The airline stated that all affected customers were immediately accommodated on alternate flights^[2]. IndiGo has urged passengers to rely only on verified information and not be swayed by rumors of mass cancellations across its network^[1][2]. ### Background of Recent Disruptions The current operational challenges follow a period of severe disruption for IndiGo earlier in December. The airline faced widespread cancellations and delays from December 2, peaking around December 5. Thousands of flights were cancelled nationwide during this time, leaving many passengers stranded at airports across India^[8][9]. A combination of factors contributed to the crisis. Aviation experts and IndiGo's Chairman, Vikram Singh Mehta, pointed to the implementation of new pilot rest rules, known as Flight Duty Time Limitation (FDTL) norms, as a significant factor^[9][6]. Other contributing issues included crew availability constraints, internal scheduling challenges, technical problems, and seasonal weather conditions, particularly early-December fog in North India^[9]. In response to the crisis, the Directorate General of Civil Aviation (DGCA) took action, sacking four Flight Operations Inspectors (FOIs) on Friday, December 12. These inspectors were responsible for overseeing airline safety, pilot training, and operational compliance^[10][6]. Civil Aviation Minister Ram Mohan Naidu also attributed the crisis to IndiGo's "gross mismanagement" and issues with its crew rostering system^[6]. ### Compensation Efforts and Passenger Advice IndiGo is now actively working to compensate passengers who were severely impacted by the earlier disruptions. The airline is identifying customers whose flights were cancelled within 24 hours of departure or who were stranded at airports between December 3 and 5^[4][8][1][3]. IndiGo estimates the total compensation amount could exceed ₹500 crores and plans to reach out to these affected customers in January 2026 to facilitate smooth compensation. ^[4][8][1][3] The airline has committed to a transparent and hassle-free refund process, stating that most refunds have already been processed, with the remainder expected shortly. ^[3]IndiGo emphasized its primary focus through December 2025 is to ensure all refunds are completed efficiently and urgently. ^[3] Passengers traveling with IndiGo today or in the coming days should take proactive steps to confirm their flight status. It is advisable to check the airline's official website, mobile app, or contact their customer service for the most current information regarding specific flights. Arriving early at the airport is also recommended, as security checks and baggage processing may still experience higher-than-usual crowds at some locations. ^[11]Airport partners have also been asked to display updated flight schedules on terminal screens to minimize confusion for travelers. ^[1][2]

AI Insights Hub